7Crew Return Policy
At 7Crew, we want you to be completely satisfied with your purchase. If you're not satisfied for any reason, we offer a hassle-free return policy to make your shopping experience enjoyable. Please read the following guidelines:
30-Day Return Policy:
- You have 30 days from the date of delivery to return eligible items.
Eligibility Criteria:
- Items must be unused, in the same condition as received, and in their original packaging.
- Apparel items must have the original tags attached.
How to Initiate a Return:
- Log in to your 7Crew account.
- Go to the "Orders" section and select the order containing the item you want to return.
- Follow the instructions to initiate the return process.
Return Shipping:
- For returns due to change of mind or sizing issues, the customer is responsible for return shipping costs.
- If the return is due to a defective or incorrect item, 7Crew will cover the return shipping costs.
Free Shipping on Orders Over $90:
- Enjoy free standard shipping on all orders over $90.
Refund Process:
- Refunds will be processed once the returned item is received and inspected.
- Refunds will be issued to the original payment method.
Exchanges:
- At this time, we do not offer exchanges. If you need a different size or color, please initiate a return for the unwanted item and place a new order.
Contact Us:
- If you have any questions or concerns, please contact our Customer Service team at sevencrewco@gmail.com
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Note: This return policy is subject to change, and any updates will be reflected on our website.
Thank you for shopping with 7Crew!